Rossman Plumbing (“we,” “us,” or “our”) respects your privacy. This policy describes how we handle information when you use our website, contact us, or request plumbing services in Riverside, San Bernardino, and the Inland Empire.
Information We Collect
We may collect information you provide directly, such as your name, phone number, email address, service address, and details about your plumbing request when you fill out a contact form, call our office, or email us.
When you visit our website, we may automatically collect standard technical data such as browser type, device information, pages viewed, and approximate location derived from IP address. This helps us maintain site security and improve performance.
How We Use Information
We use the information we collect to respond to service inquiries, schedule appointments, provide estimates, perform plumbing work, communicate about your project, and send service-related updates.
We may also use aggregated or de-identified data to understand how visitors use our website and to improve our content and services.
Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who assist us with hosting, analytics, email delivery, or scheduling, and only as needed for them to perform those services on our behalf.
We may disclose information when required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
Cookies and Analytics
Our website may use cookies or similar technologies to remember preferences and measure site usage. You can adjust cookie settings in your browser; disabling cookies may affect some site features.
Data Retention and Security
We retain contact and service records for as long as needed to fulfill requests, maintain business records, and comply with legal obligations. We use reasonable administrative and technical measures to protect information, though no method of transmission over the internet is completely secure.
Your Choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and contractual limits. To make a request, contact us using the information below.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. The “Last updated” date at the top of this page indicates when changes were last posted. Continued use of our website after updates constitutes acceptance of the revised policy.
Contact Us
Questions about this privacy policy or our data practices? Contact Rossman Plumbing:
- Email: service@rossmanplumbing.com
- Phone: (855) 467-6776
- Mail: 2810 Market St, Riverside, CA 92501